Error when adding Routine


(Jeremy Shultz) #1

I currently have no Routines. When I attempt to add a Routine, I receive the message, “An unexpected error has occurred.” Is there some way I can fix this or is there something wrong with my location all together? Thank you!


(Jason) #2

You should contact support@smartthings.com to open a ticket.


In the mean time you can create your own Routines with Rule Machine (In the form of Rules, Triggers and Conditions)— There is a little bit of a learning curve, but it’s much more customizable than the stock options, and you wouldn’t have to wait for support:


(3D) #3

Did anyone ever figure out how to fix this for you?
I have the same issue