Sorry I may have posted this in the wrong category already. This was probably the right location.
Hi I didn’t delete my routines but around the same time as you mine disappeared and when I go to add a routine on android I get…
“UNABLE TO ADD ROUTINE”
On IOS I get
“AN UNEXPECTED ERROR HAD OCCURRED”
I think there is something going on with the updates or ST.
Or if anyone has a solution please reply…
Have you recently started using ST?
Thanks for the reply… is that with Chat or email or something ?
Using it for 6-12 months…
Sorted by ST support. Here is their reply…
Thanks for reaching out! Apologies for the trouble there, it looks like the main module containing your Routines was uninstalled and wiped them out.
I was able to get them reinstated, so they should now appear on your account for you to reconfigure.
If there’s anything more that I can do to help, please feel free to let me know!
All the best
Interesting, did you tell you why it was wiped out?