Erro code 04-150

I have been trying to connect my Samsung washing machine for over a year. I got the same error code 15-200.

Yesterday the smartthings app got an update, and I went to try it again. A new error code; 04-150

Can anyone translate this ?

You may try contacting Support and provide the model number for the washing machine:

US: 1-866-813-2404
US: support@smartthings.com
UK support 0333 0000333
UK: support@smartthings.co.uk
CA: support@smartthings.ca