Hello, I bought a Enbrighten Zigbee Smart Light Outlet from Amazon, I have SmartThing Hub v2, the hub can see the device and I’m able to join it. However, I can’t do much with it. I keep getting “Can’t connect to device. Check device and try again”.
Do I need to upgrade my Hub to v3 or is there a way to get the outlet to work? Could it be possible that there is an issue with the device?
Did it get the correct device type when you connected it?
I’ve got some of the new GE Enbrighten Zigbee 3.0 switches and dimmers. Some of them joined as “Thing” instead of the correct device type. Had to fix it using the IDE before the device would work.