Sorry, I’m completely lost. I know I had to load a couple edge drivers about a year or so ago after a bunch of stuff broke when they discontinued the old device handlers, and don’t recall a ton about what I did, but I have never dealt with fingerprint files before. Is there a set of instructions? SmartThings doesn’t see these devices at all. Is that what you meant, by “do not connect?”
Update. I found the invite on this page: How to install Edge Drivers
Working on it. We’ll see if it works.