Ok I am utterly confused. So I have had smartthings for over a couple years and has worked great. Most of my devices work great and are standard out of the box. I do I have some smart apps some from Yracine and I have had a some auto away and auto home thermostat settings.
So I got an ecobee and in the last week I purchased Yracine’s ecobee code. This is where I am lost. In his code he wants everything done on the “https://graph-na02-useast1.api.smartthings.com/ide” Shard.
I ignored the part of his instructions that talked about developer “IDE” because I thought I had it down. Well I didn’t an installed it in the “https://graph.api.smartthings.com/ide”. Well it didn’t work so Yracine said read the instructions and install it in the “https://graph-na02-useast1.api.smartthings.com/ide” shard. So I did and everything shows up.
While in the middle of this I have contacted support and they have said everything needs to be on the “https://graph-na02-useast1.api.smartthings.com/ide” shard.
Well nothing is on my “https://graph-na02-useast1.api.smartthings.com/ide” shard except Yracine code I just put there which works correctly now.
Well I just got and email from support and now they are saying "Thank you for contacting me!
Your hub, devices, SmartApps, and device handlers are all on https://graph.api.smartthings.com
Please only login to that shard to work with your account.
If you have any further questions, please do not hesitate to email me."
Can someone please help me?
Thanks and sorry if I am missing something simple