I have 2 hubs in different locations and I have always been able to monitor the status of each. However today i updated to 2.3.0 of the android mobile app and now if I look at the status of devices at location 1, they don’t update. For example, if I am in the “Right Now” page of the app and all the…

Not to drudge up an old post, but I’m having this same issue as of 1/1/18 on the latest version of the Android app, and it’s been going on for at least a few months for me. I have to go to the device page or switch views to get updated device status when something happens.

I lost connection with several Cree and GE link bulbs. As of 12/31. Can only get half to connect again. Mainly Cree bulbs are not. These are the best of the bulbs I have. Never had any problems. Now no mater how many times I reset. I cannot get them back online. I have rest my hub as well.

I’m seeing this as of today as well - can’t figure out why it suddenly started. Lights will show as ON when they are OFF, though I can toggle them on and off from the app (must turn it “OFF” which does nothing to the actual light first, then ON, which turns it on) - door and window sensors perpetual…

[image] jawn101: I can toggle them on and off from the app (must turn it “OFF” which does nothing to the actual light first, then ON, which turns it on) - door and window sensors perpetually show the opposite of their actual state, my August locks fail to report their status back, motion sensors…

Agreed - and mine is pretty much 12-13 hours symptomatic as well. So if we are willing to extrapolate a trend from 2 data points (not statistically wise, but going with what we have here) there is something more global happening.

Interestingly enough, if I sit here and watch the iOS app as well as the Live Logging feed on the API site, I can see that the devices are fluctuating between reporting correctly and not. A light will show on one moment and off the next, without any actual changes happening in meatspace.

[image] SmartThings Outage - Jan 03 2018 General Discussion Anyone else having this problem? App wont log in, no control over anything right now. It says “There was a problem refreshing your SmartThings mobile presences: Sorry, but there was an unexpected error.” The ID…

[image] WB70: status.smartthings.com Cheers, how have I never known about that before? Every other API driven service has something similar and yet I never thought to look. Thanks :slight_smile:

So I felt better after finding that status dashboard linked above, except it’s been nearly 12 hours and there has been no update or improvement to the symptoms. Further, the outage is classified as Platform but indicates there may be problems exerting device control. Yet the Device Control Service s…

I realized this was the problem of my 2 sensors keeping open position this morning but again… I am so used to malfunctioning sensors when they reach low battery that I changed the batteries for these 2 and reset them for nothing hahaha So +2 batteries for the 18 months of SmarthThings usage from ce…

Device status not updating properly

Apps & Clients

WB70 January 4, 2018, 7:50pm 8

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Device status not updating properly

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