I’ve had Smartthings for a couple of years now and in the beginning it was amazing because it all just worked so well but more and more as the days go on it’s becoming a joke. I have had two motion sensors just go faulty I’ve had a door sensor go faulty and I’m forever having to remove the battery from sensors because they are showing offline. I live in a normal 3 bedroom not a mansion (sadly) and I have the hub upstairs and I have a Smarthings plug in the room directly below and as far as I’m away they act as an extender for the connect? so that shouldn’t be what creates these issues?
Tonight as per usual everything decided to play up…
My motion sensors are all reporting offline? I have tried to delete one from my list to re-add it but every time I delete it and it says successfully removed it’s still there on the list and no matter how many times I delete it I can’t remove it?
I’ve disconnected the power to the hub (V2) and completely closed the app and no joy. I’ve tried the classic app and the new version and also tried iOS and Android.