Device history with delay

[Mariano_Colmenarejo]

Since yerterday the events history for all Devices appears with minimun 30 minutes delay in smartthings app and IDE page.
Has anyone noticed something similar?

[Alwas]

I have event history not showing for hours now for some devices, automations running that shouldn’t, device pages crashing, the whole thing is a mess.

[M_Johansson]

@Mariano_Colmenarejo

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I have 19 h delay

[Mariano_Colmenarejo]

@M_Johansson, Today I have 19 hours delay too.

[uncledaveghr (Uncledave)]

15 hours delay now, was about 2 hours behind when it started a couple of days ago, tried re installing app and rebooting hub by removed power, no change after that.

[Frits_Bonte]

Same story here.
Fibaro multi sensor 14 hours delay.
Virtual Switch 19 hours delay.
Lidl powerstrip 12 hours delay.
Shelly realis 12 hours delay.
Samsung AC unit. No option for history in DTH

[Mariano_Colmenarejo]

In this other conversation smartthings has given some information on the status of the incident.

Another Outage Jan. 7, 2021

Not entirely sure what you mean by this. But, again, I’m not downplaying the importance of Event History. Just that the nature of the Event History troubles in EU did not meet any sort of general incident reporting threshold for us. We’ve since updated status.smartthings.com to reflect the situation, and will obviously have this scenario in mind going forward. Feel free to PM me if you have any other thoughts or concerns.

[Mariano_Colmenarejo]

Another Outage Jan. 7, 2021

@garrett.kranz, The lag of the history is decreasing, it has gone from 16 hours to 1 hours at this time. in case you need any feedback to confirm the progress of the actions taken

[Mariano_Colmenarejo]

It had improved up to 5 minutes of delay and it has returned to worse to 60 minutes delay

Device History work Wells this morning

[Shinedown78]

Anyone else having this issue again? I’m seeing history of virtual devices 24hrs behind

[Mariano_Colmenarejo]

I wrote it in this other thread

History Missing

The event history stopped again today from 4 hours ago, at 6:30 a.m. (utc + 2) Since July 1, almost every day the history has periods of inactivity and part of the logs are lost in the simple event logger app

[Cole_Redman]

I’ve been having problems with automations setting for changing my TV Pictures setting in the morning and the evening from dynamic to standard. It’s not showing in device history. I have to change the screen picture mode myself. If anyone has been having problems please report it to Smarthings support. Thanks you.