Developer Workspace Issues

General Discussion
1

Hi,
I’ve noticed there are a couple problems about the new developer workspace @ https://smartthings.developer.samsung.com/workspace/projects.

  1. I noticed that whenever I try to update my Cloud Connector project (e.g. connector display name), I get an error, and I can’t save it. How can I save updates?

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  2. I have a bunch of trash projects that I’d like to delete, but I don’t see any “delete project” button. How can I delete a project?

2

I couldn’t even get that far, all I get is this: (it’s obviously a wrong error since my account is very well alive and active)

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3

@Fabiola can you check these issue?

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4

Hi @johnconstantelo, @cookierookie44
Would you please create a ticket at https://smartthings.developer.samsung.com/support to have more information about your accounts and track these.

Thanks,

4 Likes
5

I can’t! I get exactly the same error.

6

Do you get that error even in an incognito browser window?

Such as if you go here https://smartthings.developer.samsung.com/login?redirectURL=/support and sign into your Samsung account?

7

Hi @Brad_ST, yes I still get that error. I tried on my laptop and tablet just now.

8

Ok thanks! I know we had you delete your Samsung account but that was several weeks ago so it shouldn’t be an issue still.

I’ll try to file a bug on your behalf.

3 Likes
9

Thanks @Brad_ST, yeah that wasn’t fun, but it was needed. I appreciate your help.

3 Likes
10

I have also been encountering the same issue. A work around it is to delete your logo and upload it again before saving.

11

@johnconstantelo the bug filed for this got closed. Can you confirm if you are still encountering this error? Thanks!

1 Like
12

All good, thanks Brad!

2 Likes