Deleting leftover onboarding profiles?

[nayelyz (SmartThings Developer Support)]

Hi, @senspix!

@senspix

• An Android phone sees 6 “device type name” (= onboarding profiles) when trying to add/register a device
• An iPhone sees 4 “device type name” (= onboarding profiles) when trying to add/register a device.

By this, do you mean that when you enter “my testing devices” you see 6 or 4 elements that you can select to install a device, and some of them are no longer used?

@senspix

We can see 2 onboarding configs in the (web) developer workspace but

Do you mean you see two onboarding configurations when you click on “Manage device onboarding”? There you can see only the ones you’ve created using the account you’re currently using.

If you want to delete projects that you don’t own and the owner is no longer in your company, the admin of your organization in SmartThings needs to send a request to build@smartthings.com including the following information:

• Project ID - It is at the end of the browser’s URL when you enter the project. For example:
  https://smartthings.developer.samsung.com/workspace/projects/CPT-MQTT/projectID
• Organization MNID
• Project’s other data (see the example in the picture attached):
  1. From the Dev Workspace main page open the browser’s dev tools (F12).
  2. Open Network section (enable XHR and preserve log)
  3. Open the project
  4. In the list, find the log that has the project’s ID.
  5. Click on it and go to the “response” tab, copy the JSON into a file and share it in the email.

Linking this post as it is the same question