I recently purchased a used CT100. Unfortunately, the mate button and radio/antenna icon do not show. They’ve disappeared completely, meaning there is no way for me to begin to pair it.
When I press the reset button, it briefly does the screen test and I can see it pop up (along with all the other icons), but it goes away after the screen test. In no menu does it display or is selectable. I’ve tried many different reset methods without success.
Someone had the same issue from a post on another forum many years ago, but was resolved with multiple (4) hard resets. I’ve tried all the reset methods I can find. I’m always open to trying more options.
EDIT/RESOLVED: The manufacturer said it was broken and needed to be replaced.