Cree Connected Bulb stopped working all the sudden

[KevinH (Kevin)]

Well I know the usual response to this issue from support is ‘remove the offending bulb and add it back’. Even when I explained that it wasn’t the same bulb all the time, or that I had like 20, they didnt even flinch on the delete suggestion. My ticket is still out there without resolve…I havent checked it in a while so I assume at this point it has been auto closed. But it was back in april. here is the thread of the adventure.

Cree Connected bulb reliability to automate, or lack thereof

As with most people, my entrance into this automation thing was basic lighting. So I started with Cree Connected bulbs in soft white. Mostly cause of the quality/color of the light and how it patterns very much like a ‘regular’ bulb. Now to think how long before the idea of ‘regular bulb’ doesn’t mean incandescent bulb. Since I started about 8 months ago with ST, right before the v2 came out, I have about 20 connected bulbs in my house. I went that way partially for the dim function, but also ease of install. Problem is after I got to about 4 or 5, it is really hit or miss on if they properly function. Scenario: 2 connected bulbs in one fixture in my laundry room controlled by motion sensor. I’d say less than 75% of the time both bulbs turn on, and less than 50% of the time do bot…