Hello, SmartThings Community. I am having an issue that I cannot seem to solve. I have started my SmartThings journey with the ADT Security Panel that is based on the 2Gig CG3 Security Panel. The issue I am having is that I keep getting this “Console: Broadband Network Failure” Followed by an annoying beep. This happens every about every 15 to 30 min. I check the wifi status and it says “Connection Limited” It hopps back and forth between “Connected” and “Connection Limited”. It never really disconnects from the router because refreshing the connected devices list on my network never shows it loose connection or switch bands.
I have tried the following things to resolve the issue. (In no particular order)
- Given the console a static IP and Changed the IP address
- Checked to see if this was happening because my router was changing it to a different band
- Rebooted and Power Cycled the Console
- Forgot and reconnected to the network
Does anyone know who I might fix this? I have scoured the internet with no solutions or even someone else with the same problem. Thanks to anyone who can help.