Connecting Samsung SmartThings devices to Hub

General Discussion
1

Hi all!

I apologise if this topic has already been answered or if this is a very common question, but here I go: I added a Samsung SmartThings Hub to my iPhone’s SmartThings App and I’m now attempting to add the rest of my SmartThings devices to the Hub via the SmartThings app on my phone, but I’m having issues finding the Hub when I’m attempting to add one of my other devices, can someone tell me what I am doing wrong ?

Maybe I’m understanding the functionality of the Hub incorrectly, does the Hub play the role of bringing non SmartThings devices to the SmartThings App or does it also work as a “Hub” for all SmartThings devices ?

What I want to achieve is to add all of my devices to the Hub and not directly to my Home WiFi Network / Router, but I don’t honestly know how to do that. From what I can see, there’s no way of doing that ?

Also, does the hub require a Ethernet connection for it to actually work as a Hub ? Or does it work just fine over WiFi as well ?

And do I need a separate 2.4 and 5.0Ghz SSID on my Home network or a combined SSID would be fine ?

Thank you !

3

let’s start with a few basic questions;

  • which model of the hub do you have?
  • can you identify several of the devices you wish to add (brand/model)?
  • what country are you located?

also in the ST app, if you go to the lower Menu on the bottom of the screen and tap on Menu, you can click on a tile labelled Supported. It will list devices that are supported on the ST platform. If a device is not listed, you can always ask about it in this forum and someone should be able to provide you with more info.

I am going to wait until you provide more details on which devices (brand/model)

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4

Hi jkp,

Thanks for taking the time out of your day to reply to my message, see below for my answers:

  • Hub V3 with firmware version: 000.050.00010
  • Samsung Fridge, Freezer, Oven, Cooktop, Washer, Dryer and TV. All come with the SmartThings logo printed on them, I can find them with the app and I was successful in Adopting them, but when it comes to connecting the device, I was unable to link them to my Hub, had to connect them to my WiFi Modem / Router.
  • I’m in Norway

Hope the above helps :slight_smile:

Thanks again!

5

Smartthings hubs are primarily for direct connection with zwave, Zigbee, or Thread devices.

At the present time, Almost all devices using Wi-Fi, including all of the Samsung brand appliances and televisions, don’t connect to the SmartThings Hub at all. In fact, most customers using these devices don’t even have a hub. Instead, the devices connect to your SmartThings account in the cloud. This is what smartthings calls. “directly connected,” meaning directly connected to the smartthings cloud. So the hub is irrelevant to them.

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Some of this will change as more devices use Matter over WiFi, as the matter devices will connect locally to a SmartThings Hub, but that’s still pretty much in the future.

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6

Hi @JDRoberts!

Thanks for taking the time out of your day to reply to my question, this is much appreciated !

I see, that’s “good” to know, too bad the Hub cannot actually act as the Hub I needed it to act as, sounds like in this case, I’ll need to segregate the devices via Networking Vlans or some sort of other way…

Was really hoping that the Hub works similar to Philip’s Bridge / Hub, where all devices centrally connect to the “mothership” and they don’t need to sit on my primary network.

Take care and have a lovely day!

1 Like