I’m switching from a monitored security system to SmartThings. I’m trying to connect my GE Z Wave switches to my SmartThings hub with no success. Any suggestions are appreciated.
Here’s what I’ve tried.
-Excluded all of my switches from the old panel
-Attempted to install per directions. Tryed pushing up on the switch, down, up and down. Tried all combinations.
-Tried excluding from SmartThings hub
-Tried to connect multiple switches with no success.
-Moved the hub right beside the switch and tried to connect it
Not having any luck at all. The lights power on and off like they are supposed to, they were connected to the old panel and connected to it right away with no problems.
Any suggestions? What am I missing?