Classic app thermostat no longer shows mode

[automaton82]

I’m using the classic app, standard thermostat device. It always used to show the mode (heat, cool, whatever) bottom-left, but now it’s just an empty white square.

Any idea what’s going on? This is on Android, latest classic app version.

[Brad_ST (Brad)]

It’s a known issue in the most recent Classic app update for Android.

Missing icons in smartthings classic app after recent update

A lot of people suffer from missing icons in smartthings classic app after recent update. I think the problem is from http/https policy. Due to recent update of Smartthings classic app, along with new policy of android WebView of only allowing https, (except explicitly defined) Icons do not appear in deviceTile in smarttings classic app. For example, st.secondary.refresh is the frequent used icon, which is actually redirected to http://cdn.device-icons.smartthings.com/secondary/refresh.png Since it is http, not https, the icon does not show in device tile. Please fix this problem. Please the document below regarding the android’s policy https://developer.android.com/about/versions/pie/android-9.0-changes-28#tls-enabled

ST Classic after Nov 15 update - Presence no longer works, icons missing, app crashes

Beginning around the Nov 15 update, the mobile presence sensor stopped triggering my routines. This feature worked flawlessly for years until now. Also noticed all my device icons disappeared and when I try to add them back, there are no icons to choose from. The icon lists are empty. The app crashes intermittently almost immediately after I open it. Go to Google Play and read the latest reviews. Everybody is complaining about the presence no longer working. I already tried removing/reinstalling my phone from the app, and removed/reinstalled the app itself. Reprogrammed the routines, double checked the geofence was accurate, etc. to no avail.

[yvesracine]

Hi, are you planning to fix it?

It’s a known problem for a while.

[Brad_ST (Brad)]

Yes, the issue will be addressed in a future Classic app update.

[automaton82]

Yea so at this point I couldn’t use any devices anymore. All of the icons were gone, and you guys still haven’t addressed it.

I ended up just downgrading to 2.17.x which solved it and will no longer update the app.

I have to assume this is planned obsolescence at this point, and unfortunately I will likely leave ST altogether in the future which is a bit sad, used to really like your platform.