Anyone else seeing an issue in the classic app is missing the status icon for Smartthings branded contact sensors using the default device handler? [Capture _2020-01-21-19-31-26]

No, that is a separate issue. That issue is missing icons in the latest Android Classic app build. This issue impacted iOS and Android and was a result of attributeState vs state.

Same here. Started yesterday. Lost the door open/close status icon and at the same time sharptools automations based on door open/close event stopped working. Recent log of the door sensor has started showing weird coordinates in the feed - I guess based on movement.

Just noticed this yesterday. I have three devices in this state. Are you aware of any resolution?

Please email support@smartthings.com

Just received reply from SmartThings. I tried their solution and it didn’t work. And of course I tried that before their answer. [Screen Shot 2020-01-22 at 8.58.38 AM]

Sorry Joel. I find support interactions to be frustrating at best. Usually I just verify that others are having the same issue and then assume since it’s a wide spread problem, it will get fixed at some point. I know, I know, the more people telling them there’s an issue, the quicker it get escalat…

[image] DavinD: I know, I know, the more people telling them there’s an issue, the quicker it get escalated. I just prefer to avoid the stress. I understand, but just send the email and then ignore them. At least then they will know.

I did this as well. Thanks. There must be a system issue. I got the same canned response. My response included- removing the device and re-adding it. That’s crazy to me. Hopefully more will open a case is well. This really reduces the capacity of the device, especially when there other open/c…

I also sent them email. No reply yet but in the meanwhile I found the reason why sharptools automations with door events had stopped working. For some reason door “status” attribute name was changed to “contact”. Maybe something was changed in the end point. I updated all automations involving door …

After I received the email that I posted above and followed the directions, I informed ST that it didn’t help. I have not heard back. UPDATE: I fixed mine by doing the following. My two devices were ST Multi sensors. So I entered the IDE>My DEVICES>then changed the DTH to the SmartThings Multi Sens…

A hotfix for this issue is rolling out.

Classic App missing icons for sensor

Apps & Clients

DavinD (Davin K Dameron) January 29, 2020, 1:08am 27

alixjg,

Different issue. I believe you’re looking for…

The issue in this thread was fixed

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Classic App missing icons for sensor

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