Sigh. Once again, the SmartThings app on my iPhone has forgotten how to connect.
It asks me for my user name and password, but then starts the controller setup process. But my controller is already set up.
And if I start the controller setup process, it balks and tells me it’s already set up.
Talk about a catch 22!!
The last time this happened, a few days ago, SmartThings support told me to clear the Safari cache on my iPhone. I did that, and, eventually, I was able to log back in for a few days (and re log in during that time, too).
But I really, really don’t want to have to keep wiping out all my browser passwords and account information for all the sites I use just to be able to connect to the SmartThings controller.
Has anyone else run into this problem and discovered a better/different workaround?
- Mark