Scanned the forum and found some old threads about how to find the repair utility, but clicking on the hub tile or selecting it from the devices and clicking the 3 dots does not reveal the utilities…
That’s the problem - it wasn’t there. I reinstalled the app and it still wasn’t there.
Finally I restored all my my apps using the Samsung backup/restore and now Z-wave utilities appears!
Crazy stuff going on here!
It isn’t just you. Neither my husband nor I have Z-wave utilities at that location either.
just curious… what options do you see in More Options (the 3 dots in the upper right of the screen) in the hub screen?
hmmm… cancel is strange. I do not have that
I even deleted the app and reinstalled a new version. I cannot see it on the classic app that I just installed also.
I don’t have an answer for you. Be sure to open a ticket with ST support and have them look into this.
Same here. On both The Android and IPhone apps, all I have listed is Edit, Manage Location and cancel. The option to repair Zwave network is nowhere to be found.
an alternative is to login to IDE @ https://account.smartthings.com
choose My Hubs in the menu
scroll down the page and find View Utilities
you can run Z-Wave Exclude and Repair Z-Wave network from there
Found it in the GUI
- Select ‘SmartThings Hub’ in the device list
- Three dots (top right)
- Z-Wave Utilities
- Repair Z-Wave network
Thanks. Found it!