Vic
January 12, 2025, 12:00pm
1
When I first tried logging in the app, I had a message that my browser wasn’t supported so I tried some other browser as seen in some other topics and the logging in page finally worked on edge.
However, I do manage to log in the site but when I get redirected to the smartThings app it doesn’t do anything… I’m still have the log in option.
Would need some help thanks !
jkp
January 12, 2025, 3:09pm
2
I did see another user recently post the same issue with their Pixel 8 but unfortunately they got it working but didn’t know how https://community.smartthings.com/t/new-phone-login-loop/292316
I did find another thread you can try… enable Developer mode, restart phone, disable Developer mode, restart
https://community.smartthings.com/t/smartthings-login-not-working-10-july-2019/167968/31
Launch the SmartThings app.
Tap the Menu tab on the bottom navigation bar.
Tap the Settings gear icon. The SmartThings settings menu will appear.
Long-press About SmartThings for 5 seconds. A developer mode toggle will appear in the settings menu.
Enable Developer Mode.
Restart the SmartThings app.
Vic
January 13, 2025, 7:26pm
3
Apparently turning off the developer mode with edge as a default browser did the trick !
Thanks a lot !
Joschi
(Josef Gosch)
October 6, 2025, 5:15pm
4
For me it just worked when I turned off developer mode. There must be an issue.