Long time v2 hub. No recent changes on that end.
Family member got new phone (android). Installed ST app (latest version on google play).
User can open chrome and go to account.samsung.com and login successfully. Not a password issue. Can browse through account site.
When they open ST app, click the login button, they are prompted to login. Put in creds and page takes a few seconds (5 to 10) and then goes back to ST screen and still has the login button display. Home info is missing.
If they click login again, it open the samsung page that says “Continue with xxx@xxx.com”. Click button and immediately comes back to same screen.
Switched default browser to edge. Only diff after the login was a prompt to switch back to ST app or continue in edge
ST on old phone still works but afraid to log out in case I cant get back in.
User account is a restricted user but tried making them a full admin as well. They are using old phone for SHM until new phone works
Cleared app data/cache multiple times. Cleared cookies for samsung. When I do, it prompts for login again instead of the continue page, but same result
Looking for ideas to try next. It is almost like it does login but for some reason the configuration is not downloading to the phone after successful authentication.