I have 6 Samsung Room Aircons, and they were working fine for about 3 years. This week 3 of them have stopped responding through Smart Things. I have removed the 3 devices from the App, went through the registration from the beginning - and when trying to add them back to SmartThings I get the following error:
“Something went wrong. Try adding the device again. Error code: 31-001”
I have tried the following:
- uninstalled and reinstalled the Smart Things app
- did the power flip for the aircons - turning them off, waiting, and back on in the electrical switchboard
- checked in https://account.smartthings.com that the devices are not listed in the devices list
Any idea how to register them back?