Can't add new (or old) zigbee devices

[jkp]

There could be two types of interference from wifi:

• hub is to close to a wifi AP
• channel overlap between zigbee and wifi 2.4

for the first, you can try moving it further away (10 feet/3meters) from the wifi device
for the second, change the zigbee channel the hub is using

@jdroberts can talk about that.I am sure he has a faq page

yep…

FAQ: Networking and Reducing Channel interference between WiFi and Zigbee

Continuing the discussion from [RELEASE] Keenect V1.1.0, pressure protection release: Wanted to start a thread on best practices, tools and general discussion on wifi networking and channel interference… I am using several Android apps to manage my network, but I am no RF engineer so it’s always good to hear from others on how they manage their networks. To get started, here is the diagram I’ve been using to limit the interference in my home… [image] source: http://fosiao.com/content/zigbee-and-wifi-rf-channels Also, another interesting article, is this:

or I could just be leading you on the wrong track in resolving the issue

worth checking… did you properly reset the zigbee devices? brand/model for the ones you are trying to add?