So I thought it was an issue with a zigbee device that I accidentally reset. Tried to re-add another zigbee device, and it also failed, both by explicitly choosing the device, and by doing “scan for available devices”.
On the web app, there is literally no option anywhere to add a device. The plus sign (obvious design language for add device) only shows MOVE device from other room, or add room, no option to add device.
All the zwave devices stayed connected and are controllable.
The hub blinks green, the devices blink the appropriate colors, but no pairing ever happens.
This is 2 separate problems:
Can’t pair (zigbee) devices. Not going to disconnect zwave device and risk more failures.
Can’t even ATTEMPT to add/pair devices from the web app
Could be a failure of the Zigbee radio itself, but it could also be that you’ve hit one of the maximums. There is some documentation on this, but it’s very deep in the developer information and it’s hard to find.
So… how many total devices do you have (counting all protocols, including virtual devices)? There is a limit of 200, and after that you aren’t allowed to add more.
How many Zigbee devices do you have which are not repeaters? This includes all sengled brand devices as well as most battery powered devices. It does not include Zigbee devices connected to a Hue bridge.
Actually, IDE has change channel option for zigbee but it’s not applying my change. Is this a known problem? I rebooted after waiting several minutes, but it’s back on old channel.