Can’t reset SmartThings hub V3 - won’t update

[jkp]

@Big_Gibber

Is there a way to set it up on Ethernet then switch it to WiFi without a hard reset?

Change wifi network on v3 hub

Hey there! @IanK, I’d be happy to assist with updating the WiFi that’s used on your V3 Hub. Thanks for the tag @JDRoberts! The most recent update for the app placed the option to ‘Update WiFi Information’ under the Information Tab located in the v3 Hub Device Menu. This is the pathway that JKP mentioned above. Troubleshooting the symptom, I noticed that this option has since been removed from the information section of the Hubs. However, you can force a WiFi network change without factory resetting your hub using the steps below. Less than Ideal, but will get your desired outcome of changing the WiFi to the new updated information. Remove the ethernet cable (if plugged in) Press and hold the reset button on the back of the Hub The LED will turn solid blue and then go dark Hold the rese…