Can no longer remove devices

(Jody) #1

I cannot remove any devices using 1.7.4 of the android app. Clicking the remove button on the device preference page used to initiate a z-wave removal, now nothing happens. I have emailed support.

(J-F) #2

Same thing here. However, the iOS version works

(Bob E) #3

Same here. The ‘Remove’ and ‘Replace’ buttons change color temporarily, acknowledging they were pressed, but then nothing.


@jody.albritton, did you ever get this resolved? I’m emailing support because I have the same problem and I’m curious what you had to do? Delete it in the IDE instead?

(Jody) #5

The exclusion in the device preferences still does not work for me. In the mobile app I had to use the General Z-wave exclusion. It’s listed under your hub under z-wave utilities.


Thanks, that’s what I did as well after removing SmartApps and deleting from the IDE. What a PITA. I wish the Replace feature worked…

(Bob E) #7

I used one of the kids IPhones.

(Jody) #8

I don’t have any iphones, ipads, etc.