I bought a Samsung F-OUT-US-2 SmartThings Outlet and have been unable to connect it to my hub. I’ve followed the instructions numerous times. I’ve tried to unplug hub and outlet for 30 minutes and then try again.
Figuring it was a dud, I bought a second (newer) outlet, Samsung SmartThings Outlet [GP-U999SJVLDAA] Smart Plug. Unforutnatley it is the same problem, it doesn’t show up when I add a new thing.
While not in the “Add a Thing” section of the app, I can put both in pairing mode and the lights flash indefinitely. If I go to “Add a Thing” however, they both stop flashing but neither device shows up in my hub.
What am I missing?