Big Mistake: Deleted My Hub...Need Help Re-adding Devices

Devices & Integrations Connected Things
1

I mistakenly deleted my hub.

Since that point I have reset the hub thinking I could just re-add devices. So far that hasn’t worked out.

I’ve added the hub to the app but am unable to add any devices manually or via automatic discovery. Also when I log on the graph.api.smartthings.com website it doesn’t show I have any hubs. When I look in the mobile app it shows I have an active hub. No idea where to go from here.

Any help would be appreciated

2

Probably for this issue you’ll have to work with SmartThings Support. A search of the forum should turn up a number of folks to have been in the same situation.

EDIT: Ooops! Re-read this. I originally thought you needed to get your hub back! The guys, below, are on the right track… :neutral_face:

3

If they are zwave devices, you need to exclude them first. If they are zigbee you reset them and re-add them.

4

Not sure how to exclude them. Please explain

5
6

Wrong website.

Always go to https://account.SmartThings.com

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