Accidentally Removed Aeotec Hub from SmartThings

Devices & Integrations
1

This morning, I made the head banging mistake of removing my hub with over 20 devices on my z-wave network. I was totally in panic mode when that happened. I have been working all day trying to get my devices added back with no success. I did manage to get 1 light, 1 sensor and the range extender added back, but the rest of the lights, sensors and locks are having issues getting added back. I am going through a factory reset of the devices, but when I go complete the inclusion, they never get added,

Any help here would be appreciated.

2

be sure to perform a z-wave exclusion on all your devices before attempting to add them back.

in the app, tap on the hub details, click on the 3 dots in the upper right, select Settings and open z-wave utilities.

also… add back any custom Edge drivers to the hub of you were using any.

3 Likes
3

I have not tried that. I thought that was for already existing devices. Let me give that a try on a couple of devices and see if that is needed in my rebuilding process.

4

And that was the ticket. While I did not think that would need to be done since I reset the Hub, it has worked on every Device I have tried this evening. I still have quite a few devices to re add, but this was a very good call to get them added again. Thanks for the heads up and recommendation to complete that step.

2 Likes
5

You have to exclude so that the devices don’t think they are associated with the hub.

1 Like
6

Thanks for the Solution. I was able to get all of my devices added back to my hub. I wish ST had the option to back up the Hub in case something like this happens again or means to prevent someone from doing this (Lock device?). The last solution I used before moving to ST had a back and restore option.