Hi all, I received my Arlo cameras yesterday and installation/integration with SmartThings went very smoothly. The problem is whenever I get a SHM incident, all of the captured clips are stuck on “Clip Generating” in the Android application. I see people have had similar problems here but the resolution seemed to be getting the Arlo hub updated to support SmartThings mode, which is definitely there on my hub.
Is anybody else having this problem right now? I’m following this thread which seems to suggest a problem with the recent Android and iOS apps, but I can’t work out whether this is the same problem I’m having or a different one. They don’t seem to be stuck on “Clip Generating” for one thing.
I’d be really grateful for any thoughts