I’ve just connected an Arlo camera to my ST
I programmed Smart Home Monitor to record a video clip when there is an intruder. But when I triggered an intruder Alert the video clip is stuck on “Clip Generating”.
Also to note… it seems that the smart home monitor doesn’t even send a message to the arlo camera to start recording as the IR lights didn’t even come on (it was dark).
However I know smartthings can communicate with the camera as when I get a live feed the camera activates and shows the live feed.
Anyone got any ideas what’s wrong or having the same issue with any way to fix it. I was on chat with support for hours and they’ve had no joy so far…