Hi all.
For a while now i’ve had this issue where the app shows me a pop up when opening it saying i’ve been signed out and redirects me to chrome where i have to press continue or cancel on my samsung account to continue but button doesn’t work leaving me unable to use the app.
Now and again it will work but then i get automatically signed out again withing a few weeks and the same problem again.
I’ve emailed support and get the usual stuff to do that i’ve tried numerous times unistall,delete cache, restart etc.
It’s just happened again now so i thought i would try and look into it so i sent the link to my chrome browser on the laptop and did the inspection and that’s showing a invalid url within the button code (url pasted below)
So i’m guessing that’s why its never working for me?
I did read it may be to do with 2FA turned on my account but i’m unable to turn it off to test if it is.
i would appreciate if anyone could advise or any staff able to look into this.
Thanks
Xiaomi A2 Lite Android 10 using chrome browser (same on firefox)
https://account.samsung.com/accounts/ANDROIDSDK/signInGate?locale=en_GB&svcParam=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%3D