Android presence and Smart Home Monitor problem

[marktheknife (Mark)]

@timd1971

s this just a problem I have to deal with and the nature of it?

Possibly, phone geolocation can go bad for a lot of reasons. There are a lot of threads about mobile presence since it’s a frequent problem. This is still a good one:

FAQ: How to troubleshoot mobile phone presence issues

I don’t know if this has been covered already or if it has been all put in one place. But, as an IT Director, I feel the need to build an FAQ! Does your phone know where it is? This is how you test to find out! So, you have a fancy smart phone in your pocket/purse. Does that piece of metal and plastic truly know where it is? Are your locks and lights not coming on when you get home? Is your house going into away mode when you are still home? Here is a quick test to see if your phone can read a map! Set a Reminder for when you arrive at home (obviously make sure your phone knows where you live!). If you have issues with SmartThings thinking you are leaving home but you are still there, set a reminder for when you leave as well. Did it work? If you get home and your rem…

@timd1971

If both are selected, I would assume the SHM wouldn’t ARM AWAY until BOTH people have left correct? Does SHM stay unarmed until the 2nd person has left?

If you mean arming SHM from a routine, then yes you should be able to set the routine to trigger after both your phones leave. I don’t quite understand what you’re saying though. You mean it’s arming after only one person leaves?