Android apps do NOT update anything

I see no message whatsoever from SmartThings Status
My web “dashboard” seems to work OK
I cannot get a device list.i https://my.smartthings.com/advanced
I do not see any of the Aeotec connected Cameras.

So… I am worroed.

N o b o d y?
My aeotec360 are not working, my app “favourites” (battery, offline etc) is not uodating.
Still cannot get my devices list.
This is the third day now.
Support gives no reaction?
I could grant data acces. But if there’s nobody there…

P l e a s e ?