All Schlage lock Offline at same time

[Jake_Mohl]

So all my schlage locks went offline at the same time. Has anyone else having this issue?

[milandjurovic71 (Milan)]

Nope, my are fine

[Jake_Mohl]

Are you using a different DH?

[milandjurovic71 (Milan)]

Yes, one from @RBoy. It never fails

[Jake_Mohl]

So after some detective work I found that each of my locks had a device offline between it and the hub causing my issues. Very weird…

[RBoy (www.rboyapps.com - Making SmartThings Easy!)]

You may want to do a Z-Wave repair. Usually if one device in the chain is offline it should automatically pick a different route. A Z-Wave repair can help fix those routing issues.

This is the device handler @milandjurovic71 is referring to (which can access advanced features for Schlage locks and also fixed a few bugs in the locks firmware which can cause loss of information while communicating with the hub).

[EDGE] Universal Enhanced Z-Wave Lock Driver for Schlage, Yale, Kwikset, IDLock, Popp, Danalock, August Pro, Keywe, Philia, Samsung

A “future proof” Universal Enhanced Z-Wave Lock driver This driver is enhanced to fix bugs in the stock ST ZWave Lock driver, include patches for bugs in lock firmwares and bring out additional features for Schalge, Yale, Kwikset, IDLock, Popp, Samsung, Delaney, August Pro, Danalock, KeyWe, Philia, Vivint, Locstar etc zwave locks (see below for a full list of models and features). This works with all ZWave locks and newer ZWave Plus locks (see below for a list of locks tested). It discovers/learns the lock features and automatically configures them. If a feature is not supported by the lock it will not show up or say Unsupported. You need SmartThings Smart Lock Guest Access (SLGA), Advanced Web UI or a SmartApp like Lock User Management (LUM), Rental Lock Automater (RLA) to program user …