Please fix this issue. It is really annoying. What is the point of a smart tv if it can’t even turn on when given a command.
You are posting to the wrong forum for this…
As @sidjohn1 Notes, this forum was set up for customers helping other customers with the home automation features of the SmartThings platform.
If you’re looking for help with Samsung brand appliances, vacuums, or televisions, including how they work with the “SmartThings (Samsung Connect)” app, see the official support forum, which includes assistance from Samsung staff:
At the time of this writing you had to go to the landing page, and then click on the “get help“ link in the upper left. That would then take you to the page where you could select the forum for appliances or for televisions.