Aeotec Smart Home Hub/2018/2015 Model Hub Firmware Release Notes - 0.49.09

My ST app on Samsung S10 is dog slow, the latest update has definitely been a regression from the previous version

Switching on or off random devices sometimes works with a short second or 2 delay, other devices appear to not respond at all, so you hit on off on off and the device ends up complying but with lag

The app is slow to resolve nearly all page changes

I have switched back to the previous ST app version and it was a different animal, relatively fast and compliant

I am now back to the latest version which proves for me on my device the latest version of the app has issues

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I created a test routine and was able to send a sms message to myself. Try creating a test routine and sending a sms text to yourself. If that fails try opting in to —> Text YES to 844-647 to opt in. Try the test routine again. If it still fails, there could some type of issue with your carrier.

If the test routine is successful, go back and edit any Routines or STHM responses to ensure your data is sill there. If not, add back, save and test.

Anyway, sms would not be related to firmware updates on the hubs… cloud issue or some issue on your end such as phone carrier.

So along with the issues I’m having with the Matter/Aqara stuff (Matter Hub + Bridge + Aqara (Sept 2023)), I’m also getting notifications that my hub is disconnected, and then minutes later connected again. This is happening about once every 45 minutes to an hour.

There must be something in that, because I’m in your area, although on iOS, and I’ve never seen ST running so well since maybe a year ago.
It was getting frustrating on the last, and the penultimate firmware, with the hub rebooting 2 or 3 times every day and the status tile reading ā€œ150+ devices offlineā€ every time I opened the app, with Hue absolutely imposible.
Now fast, the other day an Internet outage but rules running perfectly (until I spoilt it trying to control from the app), really pleased how it goes. Realise that doesn’t help anyone with problems now but couldn’t resist confirming this comment.
(BTW Mariano, I do hope you were allowed to enjoy some good holidays!)

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Agreed and I hope it gives others users a little hope that it can and should work well and quickly in all areas. Let’s hope that this is transferred to all areas and not the other way around and that it is lasting, not ephemeral :crossed_fingers: :crossed_fingers:

Thank you, and enjoy the holidays, they are always short!

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I’ve been using ST for a couple of years so I don’t know why I would be opted out of texting.

I exclusively use Google Voice for texting not my mobile provider number and I’m receiving texts from other sources, last one arrived two minutes ago.

I replied YES and received this reply immediately which shows the service is doing something, buts it’s not sending any notifications configured in my routines.

ā€œWelcome to SmartThings Account Alerts. Msg freq. varies. Message and data rates may apply. Text HELP for help, STOP to cancel.ā€

I modified a couple of my routines to include my carrier phone number as well and did some testing. I continue to receive the ST push notifications but the texts to my Google Voice and my carrier numbers are not being sent. This seems to point to an issue with SmartThings SMS function rather than my carrier or Google Voice SMS as the problem.

For the final nail on the coffin I created a new routine, when I turn on\off a light send a push message and text to the GV and carrier numbers. You guessed it I receive the push notification but the texts never arrive.

There is something clearly broken in the SmartThings text notifications. It may not be impacting everyone but it is certainly impacting me. At this point I’m at the mercy of ST to actually care and actually look into this issue.

For now my only fix is to make sure that ST is installed on all of my devices and that all of my routines are using Push notifications not just TXT.

@jkp Thanks for the suggestions.

I just ran a SMS test using a scene.

I almost immediately received a text message from both my phone carrier (Mint) and Google Voice. I am in the USA. So it is not a system wide problem.

Thank you for verifying. As of 4:57pm EST smarthings txt messages started coming in for GV and my carrier. I’ve made no changes to any routines beyond the test routine i created which failed during my testing at 2:15pm.

Something was resolved regionally or specifically on my account since the last txt mess I had received was from 09/04/23 Mon 6:22 PM

Hopefully whatever was causing these messages to not be sent over the last 4 days has been permanently resolved.

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Sounds like the low memory issues people were reporting a few months ago.

Yah, what’s odd is that it’s now been fine for the last 4-5 hours.

A third hub has been updated to the new firmware and now delays on all devices connected to it. Also lots of devices reported as offline and getting the low on memory error again. Was stable before this update

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Today, my app has now become responsive, since the app and fw update the app was horrible to use, today, different animal ?

Tentatively…the fastest i have ever seen the app resolve navigation inputs

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I have 3 2018 V3 hubs. One for Zigbee, One for Zwave and a third for Matter, virtual devices and third-party stuff.

I have zero issues with response time and all of my notifications and text messages arrive instantly.

The app has been the fastest I have ever seen it in the last couple of weeks.

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A lot of you have been doing the Smartthings thing much longer then me but I’m finally seeing things get much better.

Really nice enhancements to the App, love the new icons and I also think the My.Smartthings is getting much better. Of course, none of this would be possible without Mariano, Phil, Todd, Brbeaird and a few others! 75% of my drivers were provided by Mariano. It’s amazing that they’re not getting paid by Samsung.

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Could not agree more, the developers have and are absolutely crucial at keeping the Smart home dream alive… whatever that means !

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Odd. The same thing happened to me: checked (in the iOS app) both of my hubs and they said v48.something. Continued browsing the forum, checked again, and Voila! The version was 0.49.09.

Must take some time for the app to catch up with reality these days…

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I seem to have lost the ability to create Lighting Groups and Camera Groups with this update.

sounds more like an app issue… iOS or Android and what version? They have been making recent changes with the apps.

if you go to the Devices section and click on the +… does it show?

Thanks @jkp. I should have mentioned, I’m on Android. It’s the same on all my devices. I used to have the option of creating a Lighting Group and Camera Group. Now all I see is:

wrong section… go to the Devices section, then tap on the + and you should see Create Lighting group :slight_smile: