Aeotec open sensor pair as generic one


i had my aeotec door/window sensor paired with my smartthing hub and all worked well, except the device was going offline from time to time and i had to open close doors to make it alive.

i thought i will repair it. i removed device using exclusion mode and then trying to pair it again. unfortunately now it pairs as generic zwave device so it does nit work and only show connected status.

i tried everything:

  • removing and pairing again
  • putting sensor to factory settings
  • repairing zwave network
  • rebooting hub
  • changing in ide type of the device to door sensor - this changed the way how i see sensor, but sensor show open status all the time and i can see no events are coming to hub

please help!