For a few months already I’m struggling to add Aeotec Energy meter Gen8 to Smartthings Energy plugin.
After contacting Aeotec team 2 weeks ago I received reply that integration to ST Energy should be finished soon. Last week I noticed, that new driver was automaticaly updated for Aeotec Gen 8 energy meter and now it is even not possible to select different driver in the app (only possible in the browser - advanced users).
Anyway, when I enter ST Energy now it says that new energy meter was detected, but when I press configure - page is blank. When I go back and enter ST Energy again - this message about new energy meter dissapears… device is still shown as unsupported. Maybe someone is using Gen8 energy meter and could test if you have the same issue or it is only in my region?
I have installed HEM8 just yesterday and we have exactly the same situation! It’s good to hear we aren’t the only ones with this problem. It is surprising to hear that the integration into Energy is only just being completed…
Someone from Aeotec replied that the HEM 8 might not work with the Energy service yet, as it requires a specific certificate. Apparently, they are working on it right now, but he couldn’t provide a timeline for when it will be ready. Hopefully soon!
However, he kindly added the fingerprint for the HEM 8 (3-clamp version) to the ‘Aeotec Home Energy Meter Gen5 3 Clamp’ driver, so now I can at least switch to that. The device now appears as a single device (previously four) and a link to the Energy service has appeared at the bottom of the device page.
Still, the device doesn’t show up in the Energy service’s list of supported or unsupported devices. It seems the service is trying to read the device somehow, as the total consumption shows 0 kWh on the home screen icon and in the map view. Previously, it showed the combined consumption of the connected devices.
I wonder why the Energy service identifies the device as both a smart meter and a device capable of measuring solar power production everytime when I try to reconnect it, but still won’t let me configure the measurement method?
I noticed that the HEM8 is now officially on the list of supported devices (unlike e.g. the HEM 5gen). However, the device still doesn’t seem to work as a smart meter in the Energy service, at least not for me.
I received information from Aeotec well over a month ago that SmartThings has taken over the development of the HEM8 Edge driver due to its complexity. Could someone from the SmartThings team give any new information when full support for the Energy service will be available? @nayelyz?
This is what happens:
I add the HEM8 to SmartThings
The Energy service finds a device that can act as a smart meter and suggests configuring it.
When I try to do that, a blank configuration page opens, with which I can’t do anything, and there’s no way to return to it later.
The Energy service finds a device that can act as a solar power meter and suggests configuring it.
A blank configuration page opens again.
All Energy Service widgets start showing 0 kWh total consumption, and the AI can no longer calculate an estimate for the monthly electricity bill until remowe the HEM8 form SmartThings.
Hi, @Oskari
I asked the engineering team, and they said they completed the WWST certification for the Aeotec HEM8 device last week.
So, can you help us confirm if the behavior you described is recent? Deleting the device and re-onboarding is crucial for the test.
Also, if you perform the test again and the result is the same, could you please provide the date and time of the attempt, including your time zone? For example, May 6th, at 13:12 CST.
I tried reinstalling it last week and again yesterday with the same results. Then today I tried removing all the old Aeotec HEM drivers and letting SmartThings download the correct one and that seemed to do the trick! Now the device uses the Z-Wave Electric Meter driver developed by SmartThings and it shows up in the Energy service.
Now the problem is that the Energy doesn’t recognize the device as a smart meter (nor a solar meter) but as an energy consumption measuring device among other devices. This causes the consumption data reported by other devices to be counted twice, as HEM8 measures the electricity consumption of the entire house:
I asked the team, and they mentioned that Aeotec mentioned this device is used to track both energy consumption and energy production. It should give users insight into how much energy was produced by their solar devices vs how much energy they consumed from the grid.
So, since this is how the device is expected to measure, we suggest you contact Aeotec again and ask for advice on any configurations that might help with your case.
Thank you very much for taking the time to look into this @nayelyz.
Today I tried reinstalling the HEM8 so that the Aeotec Home Energy Meter driver was installed in the hub. The device first connects using that driver and the Energy service recognizes it as a smart meter:
After connecting, I changed Z-Wave Electric Meter driver to the device, and then I clicked the “Set up” button (Aseta). An empty configuration page loads again, but strangely enough, after doing that the Energy starts receiving data about total consumption from the HEM8:
HEM8 is no longer visible among other devices in the Energy service. I need to monitor the device for longer, but for now it seems to be working properly at least on some level…
I don’t know if the Z-Wave Electric Meter controller is missing some specific identifier that prevents the Energy service from recognizing it as a smart meter? Anyway, I hope this is helpful for further development of the driver. I will also contact to Aeotec about this.
Hello @nayelyz, it is good news that another device has been certified to be used with SmartThings Energy. Is there now a list published of certified devices?
