Hi, don’t know if you’ve solved this yet, but just came across the post. The RCS thermostats have a reset button on the control board in the back. If removing them from the Z-wave network hasn’t worked, I would try that. Just remove the thermostat from the mounting plate, and you’ll see a microswitch reset button back there. Be interested to know if this works, as I will be doing the same thing soon! (And thanks for the opportunity to learn from your mistake… I’ll be sure to remove everything before my Pulse is shut off! )
Hi there - I came across your post and I know it’s a bit dated, but was wondering if this worked for you? I have an RCS thermostat from ADT that’s currently hooked up to the Pulse z-wave controller. I’d like to take it off of there and add it to SmartThings instead. Can you explain how I could do that? Thanks!
I recently did this and had a little trouble… had to try a few things. Before you shut down ADT Pulse, go into the system interface (Pulse Portal > System > Manage Devices) and try to remove the thermostat there first, although I don’t think that reset’s the thermostat’s Z-wave network itself. When you’re up and running on SmartThings, do a general device exclusion while doing a wireless setup in the thermostat. If it says success, you should be ready to do the same while doing an add with SmartThings. I have 5 thermostats and this seemed to work on some of them. If all else fails, open up the thermostat and you’ll find a black momentary switch on the logic board marked “reset.” You can try a soft reset by pressing it briefly, but if that doesn’t reset the Z-wave network, you’ll need to hold it down to completely reset the thermostat to factory defaults (I think 10 seconds) Here’s the thermostat guide if you need it. https://www.manualslib.com/manual/1228378/Rcs-Tbz48.html