Adding other brands of Zigbee equipment

(Henry) #1

Hi everyone,
First time setting up the ST hub.
I am trying to add a door sensor and a motion sensor that is not listed within the app, however they are Zigbee compliant.

I get “Tiles Missing” under Things in the app and there is no way to delete the Tile.

Is there a special way to add devices that are not listed in the app?

(Jimmy) #2

What are they? Did they pair as a generic “thing”? Have you tried assigning any of the default device Haden’s in the ide?


What’s the brand and model? Just being zigbee isn’t enough. See the following FAQ (this is a clickable link)

If they are using the right profile, they may still need a custom device type handler unless you can use one of the existing generics.