I have been using smartthings for about 3 years now, and I really found it to be great. I converted over from Homeseer and actually didn’t have any issue moving all of the Homeseer switches as well as Schlage locks, GE Switches and several other misc devices. With that said, I have run into a problem this week. I was trying to add some Samsung Door/Window sensors and a Samsung Motion sensor, but no matter what I do, I can not get them to pair. I have tried three different W/D sensors so I know it is not the sensors. I tried the general exclusion and initially two of the W/D were excluded, but I cannot get them to join. I have rebooted the Hub from Website interface, nothing. I have removed the batteries and unpluged the Hubv2 to reboot but that hasn’t worked. Repaired the Zwave network, nothing. I have been working on this for over a week now! I did see another user had an issue with some GE switches, but these are SAMSUNG!! Aren’t they suppose to be seemless?
Any advice would be greatly appreciated.