Have SmartThings Hub v2. Set up hub and have successfully added my devices as well as my Android phone as presence sensor.
Wanted to add my wife’s iPhone as a presence sensor. Followed instructions to add her as a user to my account. She registered for a Smartthings account and looks like a Samsung account.
However when she starts up the Smarthings app on her iphone and selects I’m a SmartThings User and enter’s her email address she is taken to the website us.account.samsung.com and it asks her to use my account instead of her own. Can only Accept or Cancel. Clicking on Cancel just takes her back to the SmartThings app and she starts over again (selects I’m a SmartThings user).
We also tried to Accept using my Samsung account and she can access the hub and devices BUT can’t add her phone as a presence sensor.
Is this how it’s supposed to be? Can she not log into the hub with her own account and not use my account?