Just click on the Smartthings logo and it should work
Thanks for your reply. Do you mean the ST logo at the top of account.smartthings.com? Same error.
have you contacted ST support? tagging @Brad_ST
I’m in the UK so I contacted email@example.com on 13 Aug. I don’t know if they are still helping or forgot about it?! I can log into the app but not web.
My login is working now. I have no idea how. Thanks to whoever fixed it!
Sorry for the delay. I was out of the office but flagged this issue. Glad to see it is resolved!