So I have 2 AC units registered on my SmartThings App, after the update I still have information on the devices regarding its connection status and if it’s on or off but every time I try to open the device control it it gets stuck on the “Loading…” white screen. This issue started after the the 1.7.17 update and after a lot of troubleshooting I found out that it is present on all my iOs devices (iPhone 15 Pro, iPhone 15 Pro Max and iPad) but the android app is working fine.
Hi, thanks for the reply! I did already create 3 bug reports on the app, I got one response saying it could be a connection issue but I did several different tests with other smart things devices and I can assure it’s not a connection problem. I’m pretty positive it’s an app bug as I can control the AC through my Samsung TV, all connected to the same network. I guess I’ll just have to wait for a new version to be released and hope they fix it. My only concern is that from my research there are few people complaining about this issue, on this forum for example I only found 3 posts. So hopefully the lack of people complaining doesn’t push this issue back on the priority list.
