Hello to all,
i have already opened a ticket: #717153
If i try to login to the api website, and check the device menu, it shows to me:
500: Internal Server Error
Fri Mar 29 20:56:02 UTC 2019
What i tried to do:
- create a new location, set it as default, and tried to delete the “old” locations. But it doesn’t work, the location has not been deleted and there still the server error
- factory reset of the hub, then tried to add it to the new location using the smartphone app. The app can see the hub, but the process end with an error “unable to register the hub”.
After it, the hub reboot automatically, and at the end it’s still connected to the “old” location, but i still have the server500 error for it.
What can i do?