I am fairly new here and I have installed 4 GE Switches, three are dimmers (2 Z wave Plus) and one Fan Control. The GE Fan switch constantly shows Unavailable in my “Things”, and Alexa can’t connect to it, as it shows offline there as well. If I select the Fan in my things and get the next screen, …

For what it is worth, I have had similar problems with Kwikset z-wave doors and GE z-wave regular switches. What I finally discovered, after weeks of frustration, is that you need to add and remove and readd the z-wave device until it works reliably. I can’t explain why this problem exists or whet…

Thanks. I thought I tried that once, the exclusion/replace thing, but I couldn’t remember for sure, but I have done everything except exchange it. I will try removing it and adding it and see if that helps. from what is sound like, this could take a few tries until it is resolved? Man…that is somew…

Do you have Health Check turned on in the app? There has been some discussion that it in of itself may be the culprit. [image] This device is unavailable at the moment Apps & Clients I just had about 10 divices slowly go to "unavailable"mode. All are in-wall switches (no …

I do have it checked, as it sounds like a good feature. I just unchecked it and the device shows available now. Unfortunately, I think it must have some sort of issue currently as when I try to turn it off (it shows it being on) it just says “Turning Off” and doesn’t change. I am not there at the mo…

I’m sure that’s very frustrating. :disappointed_relieved: Definitely report it to support. If you haven’t already . They may be able to see something from their side. [image] SmartThings Support It might be related to the following [image] D…

I removed it and added it back. It worked for about two days then became unavailable again. I contacted Smartthings by phone and they wanted me to remove it and add it again. I explained that if I do that it will work for a day or so then stop working. They said to send an email or use the chat feat…

I had similar issue with some of my ZWave devices. Tried exclusion/inclusion, did not help Turned off device health and they all showed up fine Interestingly only the regular ZWAVE devices were showing offline (GE switches). All my ZWave plus devices (Aeotec, Kwickset lock, ) were still working re…

Zwave Switch Shows Unavailable - But Somewhat Works - Help

Devices & Integrations

Jimxenus April 17, 2017, 5:37pm 4

Do you have Health Check turned on in the app? There has been some discussion that it in of itself may be the culprit.

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Zwave Switch Shows Unavailable - But Somewhat Works - Help

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