Zwave "not functional"


(IG) #1

since yesterday Zwave module nonoperational.
restarting, disabling, enabling , zwave doesn’t respond.
hard to believe, but looks like hardware failure. Any ideas?
2018-07-15_125644


(jkp) #2

Contact ST support at https://support.smartthings.com


(Mark C) #3

What device/make? My neo coolcam 2ch switch went down a few days ago ( just 1 of 2). Works manually but nothing in the app


(jkp) #4

He was referring to the z-wave module in the ST hub :slight_smile:


(IG) #5

HUB back on for few seconds/minutes after I disable and enable and than fails again


(Benji) #6

Contact support.