Does anyone know what is the cause of this error? I am guessing that “failing to update the route” means the device is either unplugged or out of range. I’m assuming that “failed to update mesh info” means a different problem but I’m not sure what. This is an outlet that I plugged in next to the h…

See the following: [image] FAQ: Zwave repair not working (how to fix error messages) FAQ I’m having challenges with several of my zwave devices working. When I attempt to do a network repair inside of the zwave utilities, I don’t get any action being performed on the hub…

also, inside a metal box is a big difference. It’s not at all surprising if the signal doesn’t get through then. Also outside probably means the signal also has to come through walls and there may even be weather issues like rain or humidity that can further degrade signal.

Yeah I read that detailed post a couple times :slight_smile: just trying to understand what the error code really means. Can it reach the device and just can’t update due to an issue with the device or is it unable to see the device at all? When I looked at the device last weekend trying to fix it …

It’s about 8ft from a large patio glass door where another zwave plugged in switch is. Given where my hub is, I would expect it to hit this switch and then bounce to the hub (with maybe one more switch closer to the hub in between). I have a bunch more switches further away that went offline when I…

I recently added 3 GE wall switches to help improve the network (as repeaters). I was hoping this would extend the range of my signal to Schlage locks that I had installed earlier. However, after doing a network repair, I’m getting the same message (failed to update mesh info) for 2 of the switche…

[image] dthather: I recently added 3 GE wall switches to help improve the network (as repeaters). I was hoping this would extend the range of my signal to Schlage locks that I had installed earlier. However, after doing a network repair, I’m getting the same message (failed to update mesh info…

Similar issue here. I have a detached garage and am trying to get zwave signal to the garage so i can have a door sensor, garage relay, and switches. My closest switch is right at the back door (inside) and I put a Leviton DZS15 there. It faces perpendicular to the door as follows: |switch | |-…

It’s probably the walls. Exterior walls typically have insulation, insulation often kills signal. There are a couple of things you can do, most of them are discussed in the FAQs on outbuildings. My first suggestion would be to replace the garage switch with a Z wave plus switch. You can get signif…

Hopefully one will release in Canada soon. I e-mailed the GE/Jasco people who said early December for the GE/Jasco zwave plus devices - fingers crossed!

[image] dthather: I recently added 3 GE wall switches to help improve the network (as repeaters). I was hoping this would extend the range of my signal to Schlage locks I have a vague memory that Z-Wave locks need to pair directly to the hub in a secure way. I have Kwikset z-wave locks so Sc…

Zwave Failed to Update Mesh Info

Devices & Integrations Connected Things

JDRoberts June 4, 2016, 9:22pm 2

See the following:

Topic		Replies	Views
ZWave Repair/ Question on error messages in logs Devices & Integrations	2	2177	December 23, 2015
Z-Wave connection issues Devices & Integrations z-wave	21	5621	October 17, 2019
GE Zwave outlets and signal strength Devices & Integrations	4	1444	January 6, 2017
Connection/Mesh problems and debugging Devices & Integrations	9	2689	January 6, 2016
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Zwave Failed to Update Mesh Info

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